Terms and Conditions – ADEY Innovation Limited ("ADEY")

This website (“Website”) is owned and operated by ADEY Innovation Limited (05001590) (“ADEY” “we” “us”), a company registered in England and Wales, who’s registered office is at UK Head Office, Gloucester Road, Cheltenham, GL51 8NR.

For the purposes of the Data Protection Act 2018, the Data Controller is Matthew Webber and he can be contacted at the address above, at matthew.webber@adey.com or on +44 1242 546700.

These Terms were last updated on 5^th July 2018.

Acceptance of Terms

1. By using this Website you confirm that you accept these Terms of Use (“Terms”) and you agree to comply with them. If you do not agree to these Terms, you must not use this Website.
We recommend that you print a copy of these Terms for future reference.

2. In using this Website there are other terms that may apply to you. These Terms refer to the following additional terms, which also apply to your use of this Website:

2.1 Our Privacy Policy adey.com/privacy-policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using this Website, you consent to such processing and you warrant that all data provided by you is accurate.

2.2 Our Cookies Policy adey.com/cookies, which sets out information about the cookies on this Website.

2.3 You are responsible for ensuring that all persons who access this Website through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

2.4 If you are an ADEY ProClub member your use of the ADEY ProClub shall be governed by the ProClub terms that can be found here: adeyproclub.com/terms-and-conditions

Amendment of Terms

3. We may amend these Terms (and any others referred to in them) from time to time. Every time you wish to use this Website, please check these Terms to ensure you understand the terms that apply at that time.

4. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to these Terms.

Amendments to This Website

5. We may update and change this Website from time to time to reflect changes to our products, our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes.

6. We may suspend or withdraw this Website.

7. This Website is made available free of charge.

8. We do not guarantee that this Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of this Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

Your Use of This Website

9. You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website.

10. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use, you may not without our prior written consent:

10.1 Copy, reproduce, use or otherwise deal with any content on the Website;

10.2 Modify, distribute or re-post any content on the Website for any purpose;

10.3 Reproduce, crawl, frame, link to or deep-link into this Website on or from any other website; and

10.4 Use the content of the Website for any commercial exploitation whatsoever.

11. If you print off, copy or download any part of this Website in breach of these Terms, your right to use this Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

12. If you are a corporate customer and would like to request permission to use photography or other content from this website for corporate use, please contact our Marketing Team at marketing@adey.com or on +44 1242 546700.

Password/account security

13. You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account.

14. ADEY shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Accuracy of Content

15. To the extent permitted by applicable law, ADEY disclaims that all content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.

16. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of ADEY or any of its agents.

Reliance on Information Posted

17. The information presented on or through this Website is made available solely for general information purposes. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on this Website. We do not make any statements regarding the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. This Website includes content provided by third parties, including materials provided by other users and third-party licensors. We are not responsible, or liable to you or any third-party, for the content or accuracy of materials provided by any third parties.

18. To the extent that this Website and the information and services on it are provided free-of-charge, we will not be liable for any loss or damage of any nature arising from your use of, or reliance on, such information and/or services.

19. Where ADEY publishes videos, user guides, tutorials or any other form of training materials on the Website, such content will relate solely to ADEY products and services and will not be applicable to any other products and/or services and should not be relied on as such. If you have any queries regarding how to use any ADEY product or services you should contact ADEY who will use reasonable efforts to provide any guidance or information you may require. For the avoidance of all doubt, any such content that is provided on the Website is not meant to be comprehensive or the definitive resource on the subject matter in question and it is your responsibility to ensure that you have undertaken adequate training and education on the subject matter in question before undertaking any works or services in relation to it. ADEY will not be responsible for any losses you may suffer as a result of your failure to undertake the necessary training and education for any particular job, product or service.

Our Responsibility for Loss or Damage Suffered by You

20. ADEY uses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the Website safely and to screen out anything that may damage or harm your computer or other device.

21. Except where required by applicable law, ADEY shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via this Website.

Links to Other Websites

22. We have placed links on this Website to other websites we think you may want to visit. These links are provided for your information only. Such links should not be interpreted as approval by ADEY of those linked websites or information you may want to obtain from them.

23. We do not vet these websites and do not have any control over their contents.

24. Except where required by applicable law, ADEY cannot accept any liability in respect of the use of these websites and you will visit them at your own risk.

Website Features Disclaimers

1. This Website contains a number of features for you to make use of.  As with the rest of the Website, these are provided free of charge.  The below terms outline the terms under which we make such features available to you and the extent to which we are liable for your use of them.

PRODUCT SELECTOR – the product selector tool on the Website is provided to you as a means of assisting you in selecting which ADEY product may be most suitable for a given need or situation.  ADEY makes no warranties or guarantees as to the accuracy or otherwise of the results generated by the product selector.  ADEY accepts no liability to you for any losses you may suffer as a result of your reliance on the information provided by the product selector. By using the product selector you acknowledge ADEY’s lack of liability together with the fact that:

(a)        The product selector is not a substitute for seeking the appropriate professional and technical support in respect of any given situation, ADEY product or any other manufacturers’ products to which the ADEY product may be used in conjunction with;

(b)        The results produced by the product selector are entirely dependent on the information you input into the feature and ADEY has no control over the input of such information; and

(c)        The products contained within the product selector may not represent the entire range of ADEY products available at the time the selector is used.

ROI CALCULATOR - the ROI calculator tool on the Website is provided to you as a means of assisting you in determining the potential savings you may be able to achieve by using certain ADEY products in your heating system.  ADEY makes no warranties or guarantees as to the accuracy or otherwise of the results generated by the ROI calculator.  The results generated by the ROI calculator DO NOT amount to financial advice or guidance and must not be seen or used as such. ADEY accepts no liability to you for any losses you may suffer as a result of your reliance on the information provided by the ROI calculator. By using the ROI calculator you acknowledge ADEY’s lack of liability together with the fact that the results produced by the ROI calculator are entirely dependent on the information you input into the service and ADEY has no control over the input of such information.

10-Year Warranty

The ADEY 10-year warranty is subject to the following terms and conditions:

1. You must register your warranty within 30 days of the installation.

2. The unit or component has been maintained and serviced in accordance with the instructions. This warranty will not cover damage or defects caused as a result of faulty installation or improper maintenance or servicing.

3. The unit has not been tampered with or otherwise subjected to misuse, fire, accidental damage or negligence.

4. The unit has not been modified or repaired except by a person authorised to do so.

5. The serial number has not been removed or made illegible.

6. The unit is returned to us at your own cost or delivered to our appointed representative together with proof of purchase (in the form of a receipt or invoice).

7. The unit is returned promptly on being found to be defective.

8. The sole and exclusive remedy under this warranty is for the repair or replacement (at ADEY's discretion) of the unit or defective components and no other remedy, including but not limited to incidental or consequential damage or loss of whatsoever nature, shall be available. ADEY reserves the right to undertake the least costly option available. The amount of any claim under this warranty shall be limited to the original purchase price paid for the defective unit.

9. All personal data that we collect from you as part of the warranty registration process will be used by ADEY in order to maintain the validity of this warranty. We may also use the details provided to email you about new products, discounts or upcoming events which we feel may interest you where you have provided your consent for us to do so.

10. Our decision on all matters relating to warranty claims shall be final.

2-Year Warranty

The ADEY 2-year warranty is subject to the following terms and conditions:

1. The unit has been installed correctly and maintained and serviced in accordance with the instructions. This warranty will not cover damage or defects caused as a result of faulty installation or improper maintenance or servicing.

2. The unit has not been tampered with or otherwise subjected to misuse, fire, accidental damage or negligence.

3. The unit has not been modified or repaired except by a person authorised to do so.

4. The serial number has not been removed or made illegible.

5. The unit is returned to us at your own cost or delivered to our appointed representative together with proof of purchase (in the form of a receipt or invoice).

6. The unit is returned promptly on being found to be defective.

7. The sole and exclusive remedy under this warranty is for the repair or replacement (at ADEY's discretion) of the unit and no other remedy, including but not limited to incidental or consequential damage or loss of whatsoever nature, shall be available. ADEY reserves the right to undertake the least costly option available. The amount of any claim under this warranty shall be limited to the original purchase price paid for the defective unit.

8. All personal data that we collect from you as part of the warranty registration process will be used by ADEY in order to maintain the validity of this warranty. We may also use the details provided to email you about new products, discounts or upcoming events which we feel may interest you where you have provided your consent for us to do so.

9. Our decision on all matters relating to warranty claims shall be final.